Over its 30 year history AEG has served as an extension of staff for many of the Company’s clients. In recent years AEG’s outsourcing services has grown to include system (software) operations, application hosting and serving as the contractor responsible for providing the resources required run a utility program initiative.
AEG’s systems outsourcing services includes tracking systems for utility DSM programs, web site hosting, web portal management and call center systems and operations. AEG’s proprietary applications have proven track records. For example, AEG manages energy efficiency programs, including application processing and rebate processing. To date our implementation outsource team has processed over 100,000 applications valued at over $30 million as part of our implementation.
AEG also serves as an implementation contractor for a number of utilities. We are currently running direct load control programs, commercial prescriptive and custom rebate programs and direct installation programs for our clients.