AEG TO CONDUCT A CRM SOFTWARE APPLICATION FEASIBILITY STUDY FOR LIPA

Keyspan Energy and Long Island Power Authority (LIPA) select AEG to conduct a CRM Software Application Feasability Study.

This study examines the ability for several mid- to top-tier CRM applications to meet the diverse needs of LIPA’s Sales and Marketing, Conservation and ancillary business units, as well as the Keyspan business units that support the LIPA organization.

The system’s abilities to manage workflow, consolidate data, feed the existing data warehouse, and do so in a highly configurable manner with little or no modification are being investigated.